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Please read these Terms of Service (“Agreement”, “Terms of Service”) carefully before using (“the Site”) operated by Hair Doctors Australia Pty Ltd (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Site at

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement.

Who are we?

Hair Doctors is a health care platform that provides access to hair care and hair loss treatments. The Hair Doctors offering includes but is not limited to; Everyday products (over the counter) through the online store, the Hair Doctors facilitation service (outlined below), and in-clinic procedures provided by a registered Australian Doctor in one of our physical Hair Doctors locations in Australia.

The Hair Doctors Facilitation Service facilitates confidential consultations with Australian registered doctors (Doctors).

Our website content and any communications you have with Hair Doctors representatives (other than Doctors and Practitioners) do not constitute medical advice. You should always obtain medical advice from a Doctor or your regular doctor to ensure any particular medication or treatment is suitable and safe for you.

Purchases – Everyday products

We reserve the right but are not obligated, to limit the sales of our products and services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products and services or product and service pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product and service at any time. Any offer for any product and service made on this site is void where prohibited.

Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Accessing and correcting your personal information

You can contact us using the information below to access the personal information we hold about you. On rare occasion, we may not be able to provide you with access to all of your personal information and, where this is the case, we will provide you with written notice stating our reasons. We may also need to verify your identity when you request your personal information.

If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.


If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes policy, we will notify you here, by Email, or by means of a notice on our homepage.

Links to other site

Our Site may contain links to third-party sites that are not owned or controlled by Hair Doctors Australia Pty Ltd.

Hair Doctors Australia Pty Ltd has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.


A cookie is a small text file stored in your computer’s memory or on your hard disk for a pre-defined period of time. We use cookies to identify specific machines in order to collect aggregate information on how visitors experience the Website. This information will help to better adapt the Website to suit personal requirements.

We may use third-party vendors to show our ads on sites on the Internet and serve these ads based on a user’s prior visits to our Website. We may also use analytics data supplied by these vendors to inform and optimise our ad campaigns based on your prior visits to our Website.

While cookies allow a computer to be identified, they do not contain personal information about a specific individual. For information on cookie settings of your internet browser, please refer to your browser’s manual.

User conduct

By accessing our website, you assume all risks associated with its use, including but not limited to the risk that your computer, software or data may be damaged by any virus transmitted by this website or by any third party content or third party website.

To the extent permitted by law, all warranties, conditions and claims (whether express or implied) arising out of or in any way connected with our website and its use are hereby excluded. By accessing our website, you agree to indemnify Hair Doctors Australia Pty Ltd and each of its affiliates for any loss, damage, costs or expenses whatsoever suffered by any person or entity arising out of or in any way connected with your access to the website.


To the extent permitted by law, Hair Doctors Australia Pty Ltd is not liable for any loss or damage, howsoever caused, which may result from your use of or failure to access the Website, the content contained on the Website or due to the fact that Website content is wrong, incomplete or out of date.

To the extent permitted by law, Hair Doctors Australia Pty Ltd disclaims any liability arising from the actions of Doctors or Practitioners. The liability for the actions of Doctors and Practitioners, including advice provided and prescriptions facilitated through the Hair Doctors Facilitation Service, rests solely with those third parties providers. All Doctors and Practitioners are solely responsible for the patient’s care.


These terms and conditions are governed by the laws of New South Wales, Australia.


If you have any queries regarding these terms and conditions, please contact us at